Houston, Texas, September 30, 2025
News Summary
American Liberty Hospitality has partnered with Shiji Group to launch advanced hospitality technology at Hilton Houston Westchase. This includes the Infrasys POS system, Stellaris Digital Dine, and Infrasys POS Move, aimed at improving service speed and guest satisfaction through seamless integration of dining and payment processes. The new systems will enhance operational efficiency and elevate the dining experience for guests, paving the way for a digital transformation within the hospitality industry.
Houston, Texas – American Liberty Hospitality (ALH) has announced a partnership with Shiji Group to implement advanced hospitality technology at the Hilton Houston Westchase. This initiative aims to enhance the guest experience through the integration of cutting-edge technologies, including the Infrasys Point of Sale (POS) system, Stellaris Digital Dine, and Infrasys POS Move.
The Infrasys POS system is a cloud-based solution designed for centralized management of hotel operations. It allows for seamless integration across the hotel’s restaurant, bar, and dining facilities, ensuring consistent service quality and real-time data synchronization. This advanced system reduces manual errors while speeding up service processes, significantly enhancing the operational efficiency of the Hilton Houston Westchase.
In addition to the traditional POS system, ALH has introduced Infrasys POS Move, a mobile solution that enables staff to process orders and payments anywhere on the property. This flexibility not only enhances service speed but also improves guest satisfaction by eliminating the need for traditional stationary terminals.
The Stellaris Digital Dine feature further elevates the dining experience by allowing guests to browse menus, place orders, and make payments via their smartphones. This technology supports a contactless dining experience that caters to evolving consumer preferences and enables real-time updates to menus and promotions.
The integration of these technologies is anticipated to have a positive impact on service speed, operational coordination, and overall guest satisfaction. Guests at the Hilton Houston Westchase will experience reduced wait times and quicker service, while staff can manage multiple tasks simultaneously with fewer errors. The immediate transmission of orders to kitchens and bars will also enhance the overall dining experience.
Currently, ALH has successfully implemented these technologies at several other properties, including DoubleTree Galveston Beach, Embassy Suites Houston Downtown, and Homewood Suites Houston Downtown. This reflects ALH’s strategic commitment to digital transformation and enhancing operational efficiency in the hospitality sector.
ALH’s adoption of these advanced technologies not only differentiates the company in a competitive market but also underscores the growing trend toward mobile-first solutions within the hospitality industry. As demands for faster, personalized, and seamless guest interactions continue to rise, ALH’s initiatives are set to position it as a leader in redefining the guest experience and staying competitive in the evolving hospitality market.
In summary, the partnership between American Liberty Hospitality and Shiji Group at Hilton Houston Westchase marks a significant step toward leveraging innovative technology to enhance guest experiences, ultimately benefiting both guests and staff.
FAQ
- What technology is being implemented at Hilton Houston Westchase?
- American Liberty Hospitality has partnered with Shiji Group to implement the Infrasys POS system, Stellaris Digital Dine, and Infrasys POS Move.
- What features does the Infrasys POS system offer?
- The Infrasys POS system is a cloud-based point-of-sale solution that provides a centralized management platform for hotel operations, integrates across dining facilities, ensures service quality consistency, and reduces manual errors.
- How does Infrasys POS Move enhance service?
- The Infrasys POS Move is a mobile solution allowing staff to process orders and payments anywhere on the property, improving service speed and guest satisfaction.
- What is Stellaris Digital Dine?
- Stellaris Digital Dine allows guests to browse menus, place orders, and make payments via smartphones, supporting a contactless dining experience and enabling real-time updates to menus and promotions.
- What properties currently use the advanced technologies from ALH?
- Other properties utilizing these technologies include the DoubleTree Galveston Beach, Embassy Suites Houston Downtown, and Homewood Suites Houston Downtown.
Key Features Comparison
| Technology | Features |
|---|---|
| Infrasys POS | Cloud-based solution, centralized management, integration across facilities, real-time data synchronization, reduces errors, speeds up service |
| Infrasys POS Move | Mobile solution, order and payment processing anywhere, eliminates traditional terminals, enhances speed and satisfaction |
| Stellaris Digital Dine | Menu browsing, order placement, payment via smartphones, contactless experience, real-time updates |
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Additional Resources
- Travel and Tour World: Hilton Houston Westchase Service
- Wikipedia: Hilton Hotels
- Travel and Tour World: American Liberty Hospitality
- Google Search: American Liberty Hospitality
- Hotel Business: Hilton Houston Westchase Changes Hands
- Encyclopedia Britannica: Hotels
- KHOU: Westchase Hilton Sold
- Google News: Hilton Houston Westchase
- Travel and Tour World: American Liberty Hospitality Tag
- Google Scholar: Hospitality Technology
Author: STAFF HERE HOUSTON TX WRITER
HOUSTON STAFF WRITER The HOUSTON STAFF WRITER represents the experienced team at HEREHouston.com, your go-to source for actionable local news and information in Houston, Harris County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Houston Livestock Show and Rodeo, Art Car Parade, and Chevron Houston Marathon. Our coverage extends to key organizations like the Greater Houston Partnership and Houston Area Urban League, plus leading businesses in energy and healthcare that power the local economy such as ExxonMobil, Schlumberger, and Houston Methodist. As part of the broader HERE network, including HEREAustinTX.com, HERECollegeStation.com, HEREDallas.com, and HERESanAntonio.com, we provide comprehensive, credible insights into Texas's dynamic landscape.
