Burlington, September 14, 2025
News Summary
As construction from the Great Streets BTV project transforms downtown Burlington, local businesses face serious challenges, including steep declines in customer traffic and sales. Many have reported drops of 20% to 50%, with some establishments closing permanently. The city has initiated support measures, including water line replacements and loan funds, but business owners remain concerned about their survival during these disruptions.
Burlington – Business owners on Main Street are grappling with significant challenges and disruptions as construction from the Great Streets BTV project continues to reshape the downtown area. Launched in February 2024, the project aims to enhance the city’s infrastructure with wider sidewalks, more flexible outdoor spaces, and improved water collection systems. Completion is anticipated in November 2026.
Business owners are reporting a noticeable decline in customer traffic due to construction activities, with some experiencing sales reductions ranging from 20% to 50% since the work began. Notably, establishments such as Nectar’s and The Gryphon have permanently closed their doors, attributing their decision to the decreased foot traffic caused by ongoing construction.
The Burlington Department of Public Works (DPW) has taken steps to address the concerns of local business owners. They have appointed a public involvement coordinator to facilitate communication and resolve issues. Additionally, DPW is replacing water lines for property owners on Main Street at no expense, and has initiated parking promotions to offset the construction’s impact.
Some businesses, like Honey Road, have faced challenges such as being unable to establish outdoor seating, which has further affected their sales. To combat the drop in walk-in customers, business owners like Brad Kelley of Burlington Wine Shop have pivoted to email marketing strategies to maintain sales levels.
Although certain aspects of the project, such as the installation of wider concrete sidewalks intended for outdoor seating, have been completed, the endeavor has encountered multiple delays. These setbacks have extended the original construction timeline, with some proposed solutions, such as implementing one-way traffic to ease access, turned down due to cost implications.
During a recent city hall meeting, nearly 100 business owners voiced their frustrations about the ongoing disruptions and expressed fears about surviving until the construction project is completed. Many have had to adapt their operations, leading to reduced staff and shorter working hours.
The city has responded with initiatives to support local businesses, including increased advertising efforts and establishing a loan fund designed to assist those significantly affected by the construction. However, there is mounting pressure from business owners for stronger measures and more substantial support during this challenging period.
This construction project not only aims to upgrade the city’s infrastructure but is also part of a broader initiative focused on revitalizing dilapidated properties and fostering long-term resilience in Burlington’s urban landscape.
FAQ
What is the purpose of the Great Streets BTV project?
The project aims to create wider sidewalks, flexible outdoor spaces, and improve water collection systems to enhance walkability and vibrancy in downtown Burlington.
When is the construction scheduled to finish?
Construction is expected to be completed by November 2026.
How has the construction affected local businesses?
Many business owners have reported decreased foot traffic, leading to significant sales declines. Some businesses, such as Nectar’s and The Gryphon, have closed permanently due to these challenges.
What measures has the city taken to support affected businesses?
The Burlington DPW has launched various support initiatives, including replacing water lines at no cost for property owners, offering parking promotions, increasing marketing efforts to attract customers, and providing a loan fund for impacted businesses.
What are some operational adjustments made by businesses?
In response to the business disruptions, some have reduced staff and adjusted their working hours to manage costs amid declining sales.
| Feature | Description |
|---|---|
| Project Launch | February 2024 |
| Completion Date | November 2026 |
| Key Objectives | Wider sidewalks, flexible outdoor spaces, improved water collection |
| Business Impact | Sales drops of 20% to 50%, permanent closures of some businesses |
| Support from City | Replacing water lines at no cost, parking promotions, loan funds |
| Challenges | Delays, disruptions, and operational adjustments made by businesses |
Deeper Dive: News & Info About This Topic
HERE Resources
Additional Resources
- Vermont Biz: Burlington Business Owners Look Forward After Construction
- Seven Days: Main Street Construction is Hurting Burlington Businesses
- Burlington Free Press: The Gryphon Restaurant Closes Due to Construction
- NBC 5: Burlington Main Street Project Update
- Wikipedia: Urban Development
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